First class recruitment software services at your disposal
Project Management
A MatchMaker Software Project Manager will be appointed to liaise with you at all stages of the project and to oversee timely and efficient implementation.
Training
Our experienced trainers provide comprehensive user training, to ensure that your new software starts working for you from the day you go live.
On an ongoing basis, we offer refresher courses, training for new staff, or ‘train the trainer’ courses for larger companies who have their own training staff and facilities.
Customisation
Many aspects of MatchMaker and Epsilon can be configured to your business, using easy menu-driven utilities, supplied with MatchMaker at no extra cost.
Often this eliminates the expense of bespoke programming, which may be required to achieve such a close fit with less configurable products.
Bespoke Programming
If you have more complex or unusual requirements, we also offer a bespoke programming service on a daily rate or fixed cost basis, to achieve even the most specific of requirements.
Integration
MatchMaker integrates with many class-leading applications, including Microsoft Word, Outlook and Exchange, postcode addressing, Multimap, Google Maps, SMS text software, Broadbean and most leading bill & pay systems.
This is not a full list, so if you need integration to something else, please ask.
Installation
Software installation will be undertaken by a trained MatchMaker software technician and passed to you fully tested and ready for use. Most updates thereafter, are installed by remote access.
Help Desk
Software support is supplied with all MatchMaker and Epsilon licences, at no extra cost. With a track record of more than 35 years, our products are solid, proven and reliable.
We seek to offer a fast, friendly and expert service, based upon a combination of technical expertise and detailed knowledge of your recruitment business.
Data Migration & Acquisition
MatchMaker is often installed to replace other products, so data transfer is a regular activity for us and we will be pleased to advise or quote for transfer of your existing records, subject to the format and capabilities of your existing database.
If this is your first database, we can also assist with pre-loading of CV’s or perhaps sourcing a suitable prospect database of companies, to get you off to a flying start.
Turnkey Solutions
If you have an existing IT supplier, we will be pleased to work alongside them on your behalf, if not, then we and our partners can also supply complete systems.
Continuous Developement
MatchMaker Software’s track record of innovation in recruitment software is second to none with several ‘best’ and ‘firsts’ to our name.
Our commitment to continuous improvement provides you with regular software updates to help you maintain your competitive advantage.